FAQ
The Ins And Outs of How We Do Business
Billing & Pricing
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Payments Accepted
We accept all major credit cards, checks and cash. Payment is due at time of service. you can pay on line or in person with the cleaner at the time of the service. All clients must have a credit card on file, even if you choose to pay in cash or check.
Cancellation Policy
We understand that things happen and you can't always keep your appointment. Please email Cancel@TexasProfessionalCleanTeam at least 24 hrs in advance of the appointment. If the cancellation is reported less than 24 hrs in advance there will be a $50.00 charge for late cancel. If the cancellation is less that two hours in advance, 50% of the selected cleaning fee will be assessed. We strongly recommend emailing so that we have a time stamp of notification.
Clean Guarantee
We try our very best to get every corner cleaned and leave your home sparkling. We also know that occasionally stuff happens and we miss something. If you are not happy with your clean contact us within 24 hours and we will come back to fix it to your satisfaction. You can call Blythe at 512-522-8868 or email Info@TexasProfessionalCleanTeam.com. It's not clean till you say it is!